SMTP Outbound Email
27th April 2013
We have recently had change our outbound SMTP server settings to
enforce the use of SSL/TLS data encryption when authenticating to send email.
You may need to update your outbound email settings to enable SSL/TLS.
How do to this varies depending on the email program you are using.
Please consult the documentation for your email program to enable this setting.
8th July 2012
We are currently seeing various errors for customers sending email using SMTP. This issue is under investigation. An update
will follow this morning. Inbound email should be normal. If you are not using smtp.bucks.net (or an alias) then your outbound email will be fine.
3rd Jan 2012
POP3 and IMAP issues (via mail.bucks.net) have been resolved as of 14:30 - any emails queued (here) will be delivered to mailboxes today - and any missing
this morning (during the outage) we'll add back into the queue.
We have identified an issue this morning with one of the mail servers - from around 7am IMAP and POP3 delivery for some customers has
stopped and the client presented with a "timeout" error message. This will stop inbound email for customer using POP3 or IMAP.
*** This issue is still ongoing and we hope to have the mail server up shortly ***
22nd Nov 2010
We have a small backlog of email delivery for some customer accounts. We are currently investigating and initial
reports show that there is a slow down at one of the external services we use for virus scanning. If this becomes a
larger issue we'll remove them from the pool and allow the queue to settle. Currently a large amount of email remains
in a queue here, we are not as yet seeing any bounces for non delivery.
09:00 17th Nov 2010
We are currently seeing a small backlog of email delivery for local accounts. This may be a consequence of an external network
problem beyond us for which we rely on for AV and AS services. We are currently investigating.
The issue was resolved at 4:22am this morning, scanned email was processed and sent to client mailboxes after that
time. There is no backlog of email waiting for delivery now.
16:04 11th Nov 2010
SMTP issues (Sending via smtp.bucks.net) have been resolved as of 16:11 Thursday 11th Nov. All outstanding emails queued for delivery have
been sent within the last 15 hours.